Proactive Network Monitoring and Management

Managed Services

When times are tough, having predictable, monthly expenses for absolute necessities, like IT infrastructure uptime, is desirable. The bad news is that times are tough. Most economists say we’re in a recession now that’s likely to get worse in the coming year.

Are unpredictable Information Technology (IT) costs affecting your bottom line? Have you been searching for a way to control these costs? Is dealing with multiple vendors to support your voice and data network taking a toll on productivity?

Would you rather pay for IT support that makes money when your systems are not working (break/fix model) or pay for IT support to keep your systems working well (managed services model)? In which model is the IT support provider more motivated to keep your systems working reliably, efficiently, and securely?

If you operate a small business, chances are you don't have the resources to employ a full-time IT department. IT Professional Services can act as your "virtual" IT department, proactively managing your network and performing routine maintenance tasks. IT Professional Services& methodology is a combination of process, programs, people, partnerships, standards, and scripts.

By proactively monitoring your critical business systems, we can respond to and remediate situations to ensure maximum availability, reliability, and security of your organizations' systems and applications. By providing you with proactive monitoring and management services, you can focus on running your organization, and we can focus on handling your IT Support needs.

Our service is configured to alert us whenever a problem or error occurs, and depending on severity, can even alert us by pager. Most times we can address any problems that occur before they turn into much larger issues.

Managed Care Services

IT Professional Services will remotely monitor your system and when a service fails at any time, we immediately begin working to resolve the problem. We proactively manage your systems through verification of your backup, patch management, verification that your virus (and spyware) protection is working correctly, performing routine preventative maintenance, verifying that you systems are not vulnerable. We also provide remote and on-site support as needed.

PC Management

• Maintenance
  • Check Available Disk Space
  • Check Disk Errors
  • Disk Cleanup
  • Defragmentation
• Security
  • Patch Management
  • Virus Protection
  • Spyware Protection
  • Vulnerability Audit
• Support
  • Unlimited Phone
  • Unlimited Remote, Help Desk
  • Unlimited On-site
  • Microsoft Applications

Printer Management

• Maintenance
  • Vendor Management
• Support
  • Unlimited Phone
  • Unlimited Remote, Help Desk
  • Unlimited On-site

Network Management

• Monitoring
  • Internet Access
  • Network Devices
• Maintenance
  • ISP Management
  • Domain Name Support
• Security
  • Firewall Management
  • VPN Management
  • Web Content Filter Management
• Support
  • Unlimited Phone
  • Unlimited Remote, Help Desk
  • Unlimited On-site

Server Management

• Monitoring
  • Server Health
  • Service Availability
  • Performance
  • Disk Space
  • Backup
  • Power Protection
• Maintenance
  • Backup Verification
  • Event Logs
  • Check Disk Errors
  • Disk Cleanup
  • Defragmentation
  • Printer Settings
  • IIS
  • MS Exchange
• Security
  • Patch Management
  • Virus Protection
  • Spyware Protection
  • Vulnerability Audit
  • User Account Administration
  • File Sharing Administration
• Support
  • Unlimited Phone
  • Unlimited Remote, Help Desk
  • Unlimited On-site
  • Microsoft Applications

For more information or pricing schedule a free consultation today.